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Merula ADSL Broadband

Most standard Merula Broadband packages are completely unlimited. Any limiting that we do on selected packages is done by usage only and with no hidden traffic shaping or port throttling. All packages include Fixed IP(s).

Home 250 50:1 Contention Download 256 kbps Upload 256 kbps Email Unlimited £20 ex vat / month Extra Care: ** £10 ex vat per month Contract is min 1 month Activation is £50 plus Vat		Home 500 50:1 Contention Download 512 kbps Upload 256 kbps Email Unlimited £25 ex vat / month Extra Care: ** £10 ex vat per month Contract is min 1 month Activation is £50 plus Vat
Office 500 20:1 Contention Download 1 Mbs Upload 256kbps Email Unlimited £47 ex vat / month Extra Care: ** Included Contract is min 1 month Activation is £50 plus Vat		Office 1000 20:1 Contention Download 1 Mbps Upload 256 kbps Email Unlimited £67 ex vat / month Extra Care: ** Included Contract is min 1 month Activation is £50 plus Vat
Office 2000 20:1 Contention Download 2 Mbps Upload 256 kbps Email Unlimited £79 ex vat / month Extra Care: ** Included Contract is min 1 month Activation is £50 plus Vat

*Actual download speeds on Max products will be no higher than 7150Kb and depends on your phone line quality and network congestion. BT Wholesale estimates that 78% of customers will achieve download speeds of 4Mb and above. Fluctuation in line speed is expected to occur within the first 10 days of service whilst your line speed adapts to the maximum it can reliably support. It is possible that speeds no greater than 2Mb will be achieved at peak usage times.

**Standard care on ADSL broadband has an SLA (Service Level Agreement) of 40 working hour response, upgrading to the Enhanced Care option gives an SLA of 4 hour response.

***Listed activation charge only applies on new orders. Regrades £20 ex vat. Migrations Free. Cease £36